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FAQs
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Order Tracking And Delivery All your queries on tracking your order answered here
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Return/Replacement Return/replace an item, M2ALL's 7 Days Easy Returns policy
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Cancellation / Refund You can connect with our customer care team
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Add-ons, Promos & Reviews Take your M2ALL experience to a higher level
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M2ALL Wallet Know all about M2ALL Wallet
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Mahindra SUVs Purchase your next dream vehicle
Cancellation / Refund
Yes, if you placed an order with many items, you can cancel delivery for each of them. But if it is part of a combo or clubbed with another item, the entire set/combo will be cancelled. Order / Items cannot be cancelled once it is shipped from our seller / partner.
Call, message or Email to customercare@m2all.com and send a request for cancellation. Give the order details and the reason for cancellation!
If you've already paid for your order, we will refund the money in the original mode of payment. Also it might take upto 7 days for refund amount to reflect in your account
You need to provide the following details: Bank account number Account holder's name IFSC code (mentioned on your bank cheques)
If you cancelled the order before shipment, we would start the refund almost immediately. Incase you cancelled the order after shipment, it might take upto 6 days to initiate the refund. Also it might take upto 7 days for refund amount to reflect in your account
Kindly speak / write to our Customer care team, our team will assist you with best solution
Refunds are made to the original modes of payment for: Credit cards Debit cards Netbanking Coupon / Store Credit
Once we receive the original item, we will do quality check within 2 days and initiate refund. Also it might take upto 7 days for refund amount to reflect in your account
Don't worry! Write to us with your complete bank NEFT details in 'CONTACT US'.
If you cancelled your order, the status would show as Order Cancelled. In rare scenario, if M2ALL cancels your order, we will refund your money back.
Call, message or Email to customercare@m2all.com and send a request for cancellation. Give the order details and the reason for cancellation!
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